CRM, loyalty program, online ordering integration, and AI chatbot for customer support for a multi location Italian restaurant group.
A multi location restaurant group in Venice, Italy had no centralized CRM, fragmented ordering systems, and zero customer retention strategy. Repeat visit rates were declining quarter over quarter.
We delivered a full digital transformation: unified CRM across all locations, a points based loyalty program, integrated online ordering, and an AI chatbot handling reservations, menu inquiries, and feedback collection.
Let us show you how AI can transform your operations. Book a free strategy call today.