The emergency call at 9pm is answered

What it handles

• Answers every call including nights and weekends
• Separates a real emergency from a Monday morning job
• Books into the scheduling system with the address and fault
• Calls the on call engineer only when your rules say so

How it works

1. 1
   We map the calls you are missing

   A 45 minute assessment. We look at when calls come in, which go unanswered, and what each one is worth.

2. 2
   We build the one that costs you most

   Usually after hours. One bottleneck, not a platform. You approve exactly what it says and does.

3. 3
   It goes live in two weeks

   Then we only add the next piece if the first one paid for itself.

Questions