Embed as a Shopify Theme App Extension. No theme edits. Fully themed to your brand.
Customer identity passed via Shopify Customer object. Orders accessible immediately.
Same agent answers across WhatsApp Business, Instagram DMs, and email replies.
Customer stitched by email/phone across channels. One conversation, one history.
Yes — and it shines there. Plus merchants typically have higher volume, more complex checkout logic, and Shopify Functions / B2B catalog needs. Our integrations support multi-store, Markets, and custom Shopify Functions out of the box.
Yes. With the Admin API's refund and order edit endpoints, the agent can issue full or partial refunds, create return labels via ShipBob/ShipStation, update order status, and notify the customer — all in one conversation, logged to the order timeline.
Full support. The agent queries Inventory Levels by location and recommends pickup, local delivery, or ship-from-store based on customer address and your fulfillment rules.
Complements it. The AI agent answers the 80% of questions Shopify Inbox cannot (order status, sizing, shipping ETA, returns) and hands off complex issues to your team inside Inbox or your helpdesk (Gorgias, Zendesk, Freshdesk).
Bring your store URL and top 10 support tickets. We will come back with a build quote and expected deflection rate.